Terms of Service

IM Wakan’  Terms of Service

Welcome to Imwakan, here you will have a detailed set of terms, rules, conditions and things to keep in mind when using this tool. The following statements govern the platform including whatever content related to the platform itself at www.imwakan.com “the site”. Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site.

This Site is offered and usable to people who are 13 years of age or older so you can warrant that you are of legal age to make a binding contract and meet all requirements. If you are under 13 you may not use this Site or the Imwakan services

You can be assure that our Customer Support team would be  available at any time, if you have any questions regarding the Site or Terms of Service do not hesitate to contact us at support@imwakan.com

English will be considered as the original language at the site, some other translation might take place but in case of conflicts of understanding between some other translations English shall prevail.

Key Terms

There is a set of different terms used throughout the site itself, that at the end will be self explanatory, among them:

Buyer / Purchaser: Users that hire and purchase services from the site

Freelancer / Seller: Users offering services to be purchased by buyers

Jobs: Services offered buy the freelancers.

Purchase / Orders: The actual service when being set so the formal agreement is carried     out between the buyer and the seller.

Payment service provider: Stripe would be the platform used to process payments for both

Buyers and Sellers.

Revenue: Is the money that Sellers earn from completed orders and can be  withdrawn through stripe

Main Terms

  • Only registered users may buy and sell on IM Wakan (Registration is free).
  • Jobs on IM Wakan may be offered at a base starting price of $5. It is determined by the Seller.
  • Buyers pay IM Wakan in advance to create an order.
  • Orders are purchased through the Order button found on a Seller’s job page.
  • Sellers must fulfill their orders, and may not cancel orders (unless adamant situations)
  • Users may not offer or accept payments using any method other than placing an order through IM Wakan.
  • When purchasing a Job, Buyers are granted all rights for the delivered work, unless otherwise specified by the Seller on their Job page.
  • IM Wakan retains the right to use all published delivered works for IM Wakan marketing and promotion purposes.
  • We care about your privacy. The Privacy Policy is a part of these Terms of Service and are incorporated herein by reference.
  • Users undertake to comply with IM Wakan´s Community Standards, which are a set of behavior rules and guidelines.

Sellers / Freelancers

Sellers create Jobs on IM Wakan  to allow Buyers to purchase their services. Also they are in the condition to extend Custom Offers to Buyers in addition to their Jobs. Each Job  you sell and successfully complete, accredits your account with a revenue of 80% of the purchase amount.

IM Wakan accredits Sellers once an order is completed. See our “Orders” section below for a definition of a completed order. If an order is cancelled (for any reason), the funds paid will be returned to the Buyer’s IM Wakan Balance.

Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete.

Sellers may not promote their Jobs or any IM Wakan content via the Google Ads platform.

The Seller’s rating is calculated based on the order reviews posted by Buyers.

For security concerns, IM Wakan may temporarily disable a Seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Buyers, or associating multiple Imwakan accounts to a single withdrawal provider.

Sellers are responsible for paying any direct or indirect taxes, including any GST, VAT or otherwise, which may apply to them depending on residency or location. Sellers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction. The price shown on the Job is inclusive of all such taxes and charges that may apply to the Sellers.

Appointment as Limited Payment Collection Agent: Seller hereby appoints IM Wakan as Seller’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Buyer, and remitting those payments to Seller. Seller agrees that payment from Buyer to IM Wakan  shall be considered the same as payment made directly to Seller. Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by IM Wakan  (or its Payment Services Provider, as applicable), and IM Wakan (via its Payment Services Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Terms of Service. In the event that IM Wakan  (via Payment Services Provider) does not remit any such amounts to Seller, the Seller will have recourse only against IM Wakan and not the Buyer directly. Seller agrees that IM Wakan may describe or otherwise reflect the terms contained herein in any terms of service, receipts, disclosures, or notices including, but not limited to, receipts provided to Buyers that IM Wakan  may deem necessary or prudent.

IM Wakan partners with Payment Services Providers for purposes of collecting payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with IM Wakan Balances. All payments services in connection with the withdrawal of funds on the Imwakan platform are performed by IM Wakan’s Payment Services Providers.

Sellers are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.

Jobs

  • Sellers are allowed to post unlimited amount of jobs.
  • Jobs created on IM Wakan are(must be) user generated content.
  • Jobs and/or users may be removed by IM Wakan from the Site for violations of these Terms of Service and/or our Community Standards, which may include (but are not limited to) the following violations and/or materials:
    • Illegal or Fraudulent services
    • Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service reported through our Intellectual Property Claims Policy
    • Adult oriented services, Pornographic, Inappropriate/Obscene
    • Intentional copies of Jobs
    • Spam, nonsense, or violent or deceptive Jobs
    • Jobs misleading to Buyers or others
    • Reselling of regulated goods
    • Offering to prepare academic works on behalf of Buyers
    • Services that extend beyond 30 days of service duration
    • Exceedingly low quality Jobs
    • Promoting IM Wakan and/or IM Wakan jobs through activities that are prohibited by any laws, regulations, and/or third parties’ terms of service, as well as through any marketing activity that negatively affects our relationships with our users or partners.
  • Jobs that are removed for violations mentioned above, may result in the suspension of the Seller’s account.
  • Jobs that are removed for violations are not eligible to be restored or edited.
  • Jobs may be removed from our Search feature due to poor performance and/or user misconduct.
  • Jobs may include pre-approved website URLs contained within the Job description and requirements box. Jobs containing websites promoting content, which violates IM Wakan’s  Terms of Service and/or our Community Standards, will be removed.
  • Jobs are required to have an appropriate Job image related to the service offered. An option to upload two additional Job images are available to all Sellers. Sellers must deliver the same quality of service as shown on their Jobs images. Recurring deliveries that don’t match the quality shown on the Job images may lead to the Seller’s account becoming permanently disabled.
  • Statements on the Job Page that undermine or circumvent these Terms of Service is prohibited.

Buyer / Purchaser

  • May not offer direct payments to Sellers using payment systems outside of the IM Wakan platform.
  • IM Wakan retains the right to use all publicly published delivered works for IM Wakan marketing and promotional purposes.
  • Buyers may request a specific service from the Post a Request feature. Services requested on IM Wakan must be an allowed service on IM Wakan.
  • Buyers pay IM Wakan  to create an order from a Seller’s Job page or Custom Offer, using the Order Now button . IM Wakan partners with Payment Services Providers for purposes of collecting all payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with IM Wakan Balances. All payments services in connection with the collection of funds on the IM Wakan platform are performed by IM Wakan’s  Payment Services Providers.
  • IM Wakan serves as Seller’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Buyer, and remitting those payments to Seller. Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by IM Wakan (or its Payment Services Provider, as applicable), and IM Wakan  (via its Payment Service Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Terms of Service. In the event that IM Wakan (via Payment Services Provider) does not remit any such amounts to Seller, the Seller will have recourse only against IM Wakan and not the Buyer directly.
  • In addition, Buyers can request a Custom Order which addresses specific Buyer requirements, and receive a Custom Offer from Sellers through the site or through IM Wakan Anywhere.
  • In most locations, purchases on IM Wakan can be made by using one of the following payment methods: Credit Card, PayPal, or existing IM Wakan Balance. Additional payment methods may apply in certain locations.
  • Service fees are added at the time of purchase where a Buyer can review and accept the total amount requested to pay. These fees cover administrative fees. The current fees assessed to the total purchase amount are 5% on purchases.
  • Your existing IM Wakan Balance will be automatically applied to your next purchase.
  • You may not offer Sellers to pay, or make payment using any method other than through the site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support at support@imwakan.com
  • To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, payment information in connection with withdrawals is collected by either IM Wakan or IM Wakan’s  Payment Services Providers. Payment Services Providers may also collect such other information as necessary for proposes of processing withdrawal payments. IM Wakan is not exposed to the payment information provided to Payment Services Providers, and this information is subject to the privacy policy applicable to the Payment Service Provider. Please see our Privacy Policy for more information.
  • By using any payment method and/or providing payment details for making purchases on IM Wakan, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on IM Wakan; and (d) such actions do not violate any applicable law.
  • Buyers may pay on IM Wakan in USD. Unless stated otherwise. All currency exchange services in connection with payments and withdrawals in local currencies are performed by IM Wakan’s Payment Services Providers.
  • Buyers should note that all prices on IM Wakan are derived always from their original US$ price and, therefore, non-US$ currency prices may change daily in accordance with exchange rates fluctuations and may also include conversion fees.
  • If you paid for an Order in a currency other than US$ and your Order was later cancelled for any reason, the amount returned to your Imwakan Balance would be based on the exchange rate as of the date of cancellation. Therefore, the returned amount may vary from the paid amount in local currency terms, while always maintaining the same US$ value.
  • Your IM Wakan Balance is always valued in US$, even if it is displayed in a non-US$ currency. Therefore, should you choose to view your IM Wakan Balance in any currency other than US$, it may change daily in accordance with exchange rates fluctuations, while always maintaining the same US$ value.
  • Buyers may be charged with indirect taxes (such as Sales Tax, VAT or GST) depending on their residency, location and any applicable law, in addition to the price shown on the site, and, in any event, any such taxes will always be displayed to the Buyer before payment.
  • Buyers agree that they are responsible to comply with all tax requirements applicable to them, including but not limited to any obligation to deduct or withhold taxes. It is hereby clarified that all prices and fees that appear on the Site are the net amounts that will be paid following any direct or indirect taxes, levy, withholding tax and/or deductions.

Orders / Purchases

  • Once payment is confirmed, your order will be created and given a unique Imwakan order number (#FO).
  • Sellers must deliver completed files and/or proof of work
  • An Order is marked as Complete after it is marked as Delivered and then accepted by a Buyer. An Order will be automatically marked as Complete if not accepted and no request for modification was submitted within 3 days after the Order was marked as Delivered.
  • We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact IM Wakan’s Customer Support department for assistance at support@imwakan.com

Withdrawal

Our platform display a way friendly-user method for withdrawal purposes, offering a service or even buying it. We do use stripe as the payment platform for both buyer and seller. We do ask for a fee for both ends involved (buyer and seller). So payments and money collection will always be processed through Stripe.

To withdraw your revenue, you must have  funds eligible for Withdrawal , those will be held on your behalf at an account with IM Wakan’s Payment Services Provider. All payment services, including withdrawal services will be provided by IM Wakan’s Payment Services Provider.

  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete.

Withdrawal fees  may vary depending on certain events.

  • Withdrawals are final and cannot be undone. We will not be able to reverse this process once it has begun.

Allow us to be your best tool

check Fast Registration Process

Get this done and start submitting your talents in no time. Fill the necessary information and start making profit in this, your best tool.

check Submit What You Have To Offer Free Of Charge

When it comes to showing the world the set of abilities you have to offer you can count on us, we got you! Show yourself to the world.

check Earn Money Doing What You Enjoy The Most

Take advantage of the knowledge and skills you have, there’s someone out there in need of your talents. Enjoy the Imwakan experience!



Translate »